You are welcome to choose the “collectionstops.com ” website to purchase our yoga pants. We take your satisfaction very seriously, and if you are not satisfied with your purchase or need to return or exchange it, we will do our best to assist and ensure you have a pleasant shopping experience. Please read the following return and exchange policy for information on returns and exchanges:

1. Returns and Refunds

If you are not satisfied with the product you purchased, you can apply for a return within 30 days after receiving the product. Please ensure that the item is unworn, unwashed, undamaged and retains its original packaging. Contact our customer service team within 30 days to obtain return authorization.

Refunds will be processed after we receive the return and verify that the item is in good condition. Refunds will be made to your original payment method and usually take 5-7 business days.

2. Return and exchange conditions

Items must be in unworn, unwashed and undamaged condition with original tags and packaging retained.

We do not accept returns or exchanges on personalized or customized items.

3. Return steps

Please contact our customer service team for return authorization. We will provide detailed return instructions and return address.

Please send the goods back in safe packaging. It is recommended to use the tracking number service. Return shipping costs are your responsibility unless there is a quality issue with the item.

4. Return shipping charges

If you need to return an item, you will be responsible for the return shipping charges unless there is a quality issue with the item. If the item has quality problems, we will bear the return shipping cost.

5. Exchange goods

If you need to change a size or color we will be happy to assist you. Please contact our customer service team for more information and to learn how to make an item exchange.
Please note that we reserve the right of final interpretation of our return and exchange policy. If you have any questions about the return or exchange policy or need help, please feel free to contact our customer service team and we will do our best to assist.

Thank you for choosing “15186251 Canada Inc ” and we look forward to providing you with high quality yoga pants and excellent customer service.

 

Our address：700 boul saint-joseph 1402, gatineau, QC, J8Y 4B1